The problem How it works What's included Results Resources Videos Book strategy call
Home / Resources / Case study
Case study · Community First National Bank

26 funded loans in 3 months.

Toby English and Waiz founder Gabriel Goertzen review the live Client KPI dashboard — qualification first, then conversion and commission size. Not a quote card. The scoreboard.

“We've established that we've got a system that's working.”
TE
Toby English
Reverse mortgage LO · Community First National Bank
What happens in this clip

A dashboard review, not a highlight reel

The published result on this review: 26 funded loans in 3 months for Toby at Community First National Bank. Gabe and Toby are on a split-screen call with the Client KPI dashboard between them — weekly operating rhythm, not a launch-day montage.

The first filter said out loud: a qualified file means both spouses over 62 and LTV under 35%. If that bar isn't met, it doesn't belong on the calendar.

Then the scoreboard moves off lead volume. Gabe talks commission size, conversion, and funnel stages. The Short sits next to a longer cut titled “Leads Aren't Everything (Here's What LOs Should Track Instead)” for a reason.

They close on the next two to three months — the window where a working system should be “easily there,” with the call team still in the loop.

If you want this review on your market, book a strategy call and we'll walk the same scoreboard against your licensed states.

What to listen for

The three beats that make this clip land

Qualification

Age + LTV before anyone dials “sold”

Both spouses 62+. LTV under 35%. That's the rule they use on-screen — so the calendar stays full of conversations you can actually close.

Scoreboard

Client KPIs, not a monthly PDF

Conversion, commission size, funnel stages. The same live dashboard Waiz uses to run the front end — visible to the LO, not summarized after the fact.

Horizon

The next 60–90 days

They're not celebrating a spike. They're looking at the next two to three months as the stretch where the system should compound.

Next step

See if this system fits your market.

Book a strategy call. We'll map qualified conversations — not lead volume — against your licensed states.

No shared leads · Reverse mortgage only · Exclusive appointments